1. Who can use the Service
You must be at least the age of majority in your province or territory of residence (19 in British Columbia) and able to form a binding contract. If you use the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
2. Accounts
You are responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. Notify us promptly via the contact details below if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms.
3. The Service
The Service lets you upload product photographs and generate AI-assisted 3D models and related image and texture outputs (the "Output"). Generation is performed using third-party AI providers. Output is produced automatically and will vary in quality and accuracy; it is not reviewed by us before delivery.
4. Credits, billing, and pricing
- The Service runs on credits. Creating an account is free, but generating and downloading models requires purchasing credits, which are sold in packs through our payment processor, Stripe. A free sample model is available to download from our homepage without an account.
- Each successful generation consumes credits as indicated in the app. If a generation fails, the credit for that generation is automatically returned to your balance.
- Purchased credits do not expire while your account is active.
- Prices are shown in U.S. dollars unless stated otherwise and may change over time; changes do not affect credits you have already purchased. You are responsible for any applicable taxes.
- We do not see or store your full card details. Payments are handled by Stripe under its own terms.
5. Your content and rights
You retain ownership of the images you upload ("Input") and of the Output generated from them. You grant us a limited, worldwide, non-exclusive license to host, store, process, and transmit your Input and Output, including sending them to our third-party processors, solely to operate and provide the Service to you.
You represent and warrant that you own or have the necessary rights to your Input, and that your Input and your use of the Output do not infringe any third party's intellectual property, privacy, or other rights, and do not violate any law.
6. Acceptable use
You agree not to use the Service to:
- upload content you do not have the rights to, or that infringes or misappropriates others' rights;
- create unlawful, infringing, deceptive, or harmful material;
- attempt to disrupt, overload, reverse-engineer, or circumvent the Service or its usage and credit limits;
- resell or provide the Service to third parties except as expressly permitted.
7. Our intellectual property
The Service itself (including the software, website, branding, and the VMrender.com name and logo) is owned by us and our licensors and is protected by intellectual property laws. These Terms do not grant you any rights in our brand or software other than the right to use the Service as intended.
8. About us
Satellite Design Studio is the registered operating name of James Montgomery Design Inc., a corporation incorporated under the laws of British Columbia, Canada. References in these Terms to "we", "us", or "our" mean James Montgomery Design Inc. carrying on business as Satellite Design Studio.
9. Contact
Questions about these Terms or notices required under section 2? Email us at hello@satellitedesign.studio.
10. AI output: no guarantee
Output is generated by automated models and is provided on an "as is" basis. We do not warrant that Output will be accurate, complete, dimensionally correct, free of artifacts, fit for any particular purpose, or suitable for production or manufacturing without your own review. You are responsible for evaluating Output before relying on it.
You assume all risk arising from your use of, and reliance on, Output, including any use in store environments, fixtures, signage, displays, marketing, client deliverables, or other commercial or physical applications. You are solely responsible for independently verifying that Output is suitable, accurate, and safe for your intended use before acting on it. Any liability arising from such use is subject to the disclaimers and limitation of liability in sections 12 and 13.
11. Third-party services
The Service relies on third-party providers, including for AI generation, authentication, storage, payments, and hosting. Your use of the Service may also be subject to those providers' terms, and their availability is outside our control.
12. Disclaimers
To the fullest extent permitted by law, the Service and all Output are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
13. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or CAD $100. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Indemnification
You agree to indemnify and hold us, and our officers, directors, and employees, harmless from any claims, damages, and expenses (including reasonable legal fees) arising out of your Input, your use of the Output, or your breach of these Terms.
15. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably need to in order to protect the Service or comply with law. Provisions that by their nature should survive termination (such as ownership, disclaimers, and limitation of liability) will survive.
16. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance.
17. Governing law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located in British Columbia, Canada for any dispute, subject to any non-waivable rights you have under consumer protection law.